Privacy Policy
Last Updated: August 30, 2026At BivaScale, we understand that your CV and job-search information are personal and sensitive. This Privacy Policy explains how we collect, use, protect, and handle information when you use our job-application research, CV-tailoring and outreach service.
1. Information We Collect
To deliver our service, we may receive information including:
- Your name, email address and phone or WhatsApp number
- Your current CV and the employment, education and skills information it contains
- Vacancy links and job descriptions you ask us to work from
- Application preferences, instructions and corrections you provide
- Drafts and revised application materials created during the service
- Communications necessary to prepare and deliver your application materials
We only collect information necessary to perform the services you request.
2. How We Use Your Information
Your information is used solely to prepare and deliver the job-application service you request, including:
- Researching the vacancy and employer
- Identifying the likely hiring decision-maker
- Locating relevant professional contact information, including email and LinkedIn
- Tailoring your CV to the selected vacancy
- Preparing a personalised outreach message
- Communicating with you about the requested work
We do not use your CV, employment history or job-search information for unrelated marketing purposes.
3. Confidentiality
Confidentiality is fundamental to our service.
Every member of our operations team is expected to treat your information as confidential personal information.
Information shared with us is used only for the purpose of completing your requested work and is not disclosed to unauthorized parties.
Your information is treated as confidential. Your CV, application materials and the deliverables we produce for you remain your property. We do not share your application-specific information with an employer or other third party without your instruction or consent.
4. Human Access
Our service is performed by a vetted operations team.
Only personnel directly involved in preparing your deliverables are granted access to the information necessary to complete their assigned tasks.
Access is limited to the minimum information required for each stage of the workflow.
5. Your Ownership
You retain full ownership of:
- Your CV and career information
- Your existing application materials
- Tailored CV drafts
- Outreach messages prepared for you
- Other deliverables created on your behalf
Our role is to research and prepare job-application materials as instructed.
Nothing in this policy transfers ownership of your intellectual property to BivaScale.
6. Data Security
We maintain reasonable administrative and technical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or loss.
While no electronic storage or transmission method can be guaranteed to be completely secure, we continually work to protect the information entrusted to us.
7. Data Retention
We retain information only for as long as reasonably necessary to:
- Complete the requested work
- Deliver revisions requested by you
- Resolve operational issues
- Meet applicable legal or contractual obligations
When information is no longer required, it is securely deleted or anonymized where appropriate.
8. Third-Party Services
Depending on your workflow, we may work with third-party platforms you authorize, such as:
- Search engines and professional networking platforms used for research
- Email, telephone and messaging providers
- Contact-form and scheduling services
- Cloud document storage providers
Your use of those services remains subject to their respective privacy policies.
9. No Sale of Information
We do not sell, rent, trade, or monetize your personal information or job-search information.
Your data is never used to build marketing lists or shared with advertisers.
10. Your Rights
You may request that we:
- Access the information we hold about you
- Correct inaccurate information
- Delete information that is no longer required
- Return application documents provided by you, where applicable
We will respond to reasonable requests in accordance with applicable law.
11. International Operations
Our operations team may work from multiple countries and time zones to provide extended service coverage.
Regardless of where work is performed, all team members are required to follow the same confidentiality and data handling standards described in this Privacy Policy.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, or operational practices.
The latest version will always be published with the updated effective date.
13. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
We aim to respond to all inquiries within 2–3 business days.